Scent & Botanicals customer privacy policy
This privacy policy describes how and when I collect, use, and share information. This privacy policy does not apply to the practices of third parties that I do not own or control.
The purpose of processing client data
In order to give professional treatments, I will need to gather and retain potentially sensitive information about your health. I will only use this information for informing treatments and associated recommendations concerning aspects of health and wellbeing which I will offer to you. I take basic contact details and information via my website to allow me to contact you and handle bookings.
What information I collect, use, and why
Enquiries via my contact form
To help me respond to your comments and/or queries, you must provide me with certain information such as your name and email address.
When you have booked in for a massage treatment
In order to give professional treatments, I will need to ask for and keep information about your health. I will only use this for informing the treatments I offer and any advice or products I give as a result of your treatment. The information to be held is:
Your contact details
Medical history and other health-related information (which I will take from you at first consultation)
Treatment details and related notes (which I will take after each consultation)
I will not share your information with anyone else (other than as required for legal process) without explaining why it is necessary, and getting your explicit consent.
I will contact you using the contact preferences you give me in relation to:
Appointment times
Therapy information or information related to your health
Analytics
This website is hosted by Squarespace. Squarespace collects personal data behind a secure firewall when you visit this website, including:
Information about your browser, network and device
Web pages you visited prior to coming to this website
Web pages you view while on this website
Your IP address
Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalised form.
When you submit a webform
When you submit information to this website via webform, I collect the data requested in the webform in order to track and respond to your submissions. This information is shared with Squarespace, my online website host, so that they can provide website services to me.
When posting blog comments
This website includes commenting functionality on some pages which enables you to post a comment. This website collects personal data when you post a comment, including:
Your name (which will be displayed as part of your posted comment)
Your email address (optional, to let you know if someone replies to your comment)
Your website URL (optional)
This website includes ‘likes’ functionality on some blog posts which enables you to ‘like’ a post. This website collects personal data when you like a post to try to prevent the same person from liking the same post during the same visit, including:
Information about your browser, network and device
Details about the webpage or content you shared or proposed to share
Your IP address
Cookies
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit here
These necessary and required cookies are always used, which allow Squarespace, my hosting platform, to securely serve this website to you.
These analytics and performance cookies are used on this website, as described below, only when you acknowledge the cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.
Data Retention
I retain your personal information only for as long as necessary to provide you with my services as described in my privacy policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period:
Claims for insurance: Records to be kept for 10 years after last treatment
Your rights
Scent & Botanicals complies with UK data protection law and must have a ‘lawful basis’ for collecting and using your personal information. I explain my lawful bases above in my privacy policy.
Under UK data protection law, you have a right to access the personal data that is held about you by contacting me using my contact details below. You may also have rights to change, restrict the use of, or delete your personal information. To obtain a copy of the personal information Scent & Botanicals holds about you, or to request that your data be deleted, please use my contact details below.
Full details of your rights can be found at https://ico.org.uk/for-organisations/guide-to-the -general-data-protection-regulation-gdpr/individual-rights/.
Contact details
For the purposes of UK data protection law, I, Kirstin Kuschy, am the data controller of your personal information. If you have any questions or concerns about my use of your personal data, please contact me at scentandbotanicals@outlook.com
Last updated
31 August 2025